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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikki West

Nikki West

May 13, 2025

5  out of  5
rating by Nikki West
"Jordan was very attentive and helped me to understand all of my options and pick the best coverage for me and my family. She is very knowledgeable and goes above and beyond to make sure all your questions are answered in a timely manner. I highly recommend her for your insurance needs."
We responded:
"Nikki, thank you so much for the review and recommendation. Jordan loves to assist our customers with finding the right auto coverage for their needs. I am so glad you were pleased with your customer service and we appreciate your business!"
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Amelia Talucci

May 13, 2025

5  out of  5
rating by Amelia Talucci
"Jordan has been amazing. Quick to respond and help us with all our insurance needs."
We responded:
"Amelia, we appreciate the five-star review and your business. We look forward to continuing to serve you in the future! "
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Teri Dominguez

May 13, 2025

5  out of  5
rating by Teri Dominguez
"Great service and always ready to help. Changing insurance was a hassle, until I went with my new agent. She walked me thru all the internet signing. For those who aren’t tech savvy, this is the agent and company to go to. Thanks Lacey and Darla for all the help, in addition to saving me over $300 a month."
We responded:
"Teri, I am so glad we were able to assist you with finding the right auto insurance coverage for your needs. We appreciate the recommendation and kind words. We look forward to continuing to serve you in the future and appreciate your business. "
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Scott Von Borstel

May 13, 2025

5  out of  5
rating by Scott Von Borstel
"I spoke with Keely today due to my current GL policy with OIG insurance increasing and she was able to get me the same policy for half the price with State Farm and was very knowledgeable in the matter! Like always thanks for all your help there at Darla Pettaway State Farm!!👍"
We responded:
"Scott, As always, it's our pleasure! Thank you for the recommendation and kind words. We appreciate your business and love assisting you with all of your insurance needs! "
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Cheryl Jewell

May 13, 2025

5  out of  5
rating by Cheryl Jewell
"Jordan was very kind and upfront about everything we did on the phone. She covered everything and made it one of my most excellent services I have had with insurance companies. It went so smoothe and quickly. She is awesome"
We responded:
"Cheryl, We appreciate the opportunity to serve you! Jordan loves assisting her customers and prides herself in providing excellent customer service. We look forward to serving you in the future. "
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Sierra Puckelwartz

May 8, 2025

5  out of  5
rating by Sierra Puckelwartz
"Omg where do I start! So I was with a different car insurance company for many many years and I stumbled on a facebook post from a family member giving statefarm a huge shout out. I reached out and asked for more information because I was paying outrageous amount with my other insurance company but also didn’t know any different because that’s all Iv ever had but I reached out on a limb gave Kaylee all of my information and wow did she amazing me! Not only did the monthly amount drop drastically but the support from statefarm alone was enough for me to switch over to them!!! I seriously love the communication and the support from their employees! Kaylee is who I bug all the time and she is there for every call, text, email I ever have she is seriously the sweetest!! If you’re thinking about switching to statefarm DO IT!!! You won’t regret it!!"
We responded:
"Sierra, thank you so much for the wonderful review! I am so happy that Keely was able to assist you in finding the right auto insurance for your needs! We pride ourselves in providing excellent customer service and we appreciate your business. "
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Ashley Lyerla

May 5, 2025

5  out of  5
rating by Ashley Lyerla
"Lacey has been absolutely wonderful. I’ve always had to pay $350.00 or more for car insurance and my rate is now $145!!!!! She has always responded quickly and has made my car insurance easy and affordable"
We responded:
"Ashley, thank you so much for your feedback and review. Lacey loves to assist her customers in finding the right auto coverage for their needs. Thank you for trusting us with your business and we look forward to serving you in the future. "
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Tracy Dzugan

May 1, 2025

5  out of  5
rating by Tracy Dzugan
"Darla gave me the best rate of all the agencies combined. She was able to cut my current auto rate in "half!" Highly recommend Darla."
We responded:
"Tracy, Thank you so much for the wonderful review. It was such a pleasure to help you find the right auto insurance for your needs. We appreciate your business and look forward to serving you in the future. "
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kaelyn johns

April 30, 2025

5  out of  5
rating by kaelyn johns
"I spoke to a member of the staff, i believe her name was Nevaeh, super wonderful and bubbly personality, answered all questions completely and explained everything with great detail!"
We responded:
"Kaelyn, thank you so much for your review. Nevaeh appreciates your kind words and is so glad you were pleased with your customer service. We look forward to continuing to serve you and thank you for your business. "
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Tina Nalbach

April 24, 2025

5  out of  5
rating by Tina Nalbach
"Was able to contact Jordan at State Farm and get the insurance we needed very quickly. Had been with another company for many years and this was much easier setting up new policy than making changes on existing."
We responded:
"Tina, Thank you so much for your complimentary review and kind words about your experience with Jordan. She loves assisting her customers and helping them find the right insurance coverage for their needs. We appreciate your business and look forward to serving you in the future. "
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Diego Guerra

April 24, 2025

5  out of  5
rating by Diego Guerra
"Have no complaints or whatsoever. When negotiating with them, I’ve always found the best solution for me in minutes.Good job Darla team!"
We responded:
"Diego, Thank you so much for the review! I am so happy to hear that you have been pleased with your service and we have been able to help you find the right insurance products for your needs! We look forward to continuing to serve you. "
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Gary Smith

April 23, 2025

5  out of  5
rating by Gary Smith
"From the time I came to Florida, I've used this State Farm office. Whether it's in person or on the phone, they have been very responsive."
We responded:
"Gary, thank you so much for the review and the kind words. We are so grateful for the opportunity to assist with your auto and renter's insurance and look forward to continuing to serve you! "
Profile photo of Rachel Brobeck

Rachel Brobeck

April 23, 2025

5  out of  5
rating by Rachel Brobeck
"Darla and her team are always so friendly and helpful. Easy to contact and quick responses. The customer service here is unmatched!"
We responded:
"Rachel, thank you for the review and the kind words, we appreciate it so much. We love assisting our customers with their insurance needs and pride ourselves in customer service. We look forward to continuing to help you in the future. "
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Royal COD

April 23, 2025

5  out of  5
rating by Royal COD
"Very helpful and easy going with tough situations. A massive upgrade from other companies, wish I would’ve switched sooner"
We responded:
"Thank you for the review and recommendation, we appreciate it. We are so glad you are happy with your customer service, and we look forward to continuing to assist with your insurance needs in the future. "
Profile photo of Vladislav Levitsky

Vladislav Levitsky

April 23, 2025

5  out of  5
rating by Vladislav Levitsky
"I had a fantastic experience working with Jordan at the Darla Pettaway Agency for both my auto and home insurance needs. From the beginning, Jordan was professional, knowledgeable, and incredibly helpful. She took the time to understand my situation, explain my options clearly, and made sure I got the best coverage at a great rate. Jordan was always quick to respond to any questions and made the entire process smooth and stress-free. It’s rare to find someone down in FL who is not only efficient but also genuinely cares about their clients. Highly recommend Jordan if you're looking for an insurance agent who goes above and beyond!"
We responded:
"Vladislav, thank you so much for your review and your kind words regarding your experience working with Jordan. I am so glad she was able to assist you with your home and auto insurance needs. We appreciate your business and look forward to continuing to serve you in the future. "
Profile photo of Steve Neumann

Steve Neumann

April 23, 2025

5  out of  5
rating by Steve Neumann
"Jordan, is very professional and very fast to meet any of my insurance needs ...I would highly recommend to all my friends and family."
We responded:
"Steve, Jordan will appreciate the kind words and recommendation. We appreciate you choosing our agency to service your insurance needs and look forward to continuing to serve you. "
Profile photo of Shambrea Scott

Shambrea Scott

April 23, 2025

5  out of  5
rating by Shambrea Scott
"Choosing an insurance company is never easy, but Jordan has truly made the process stress-free and reassuring. No matter how many cars I’ve added or removed, she’s always been incredibly understanding and helpful. Her support extends across all my policies, including life insurance. Thank you, Jordan, for your hard work and dedication to your customers—it means a lot."
We responded:
"Shambrea, I am so glad to hear what a wonderful experience you have had working with Jordan. She loves helping people find the right insurance for their needs. We appreciate the opportunity to serve your auto and life insurance policies and look forward to continuing to serve you. "
Profile photo of Kristina M.

Kristina M.

April 17, 2025

5  out of  5
rating by Kristina M.
"I can't recommend Keely enough, she's always helpful, responds to questions quickly, and kept me up to date with insurance rate changes when the initial price of auto insurance with State Farm was higher than others. I've been a customer for a couple years now and Keely has been amazing every time I needed something."
We responded:
"Kristina, thank you so much for your glowing recommendation! Keely loves helping her customers and we appreciate your business. We look forward to continuing to provide you with great service. "
Profile photo of Alexander Myers

Alexander Myers

April 16, 2025

5  out of  5
rating by Alexander Myers
"Jordan is amazing and makes everything so easy!!!! I could only give 5 stars, but she definitely deserves more. Highly recommend."
We responded:
"Alexander, thank you so much for your recommendation! Jordan prides herself in providing excellent customer service and I'm so glad she was able to assist you with your insurance needs. "
Profile photo of Maria SeaStar

Maria SeaStar

March 14, 2025

5  out of  5
rating by Maria SeaStar
"I got five star service from Micah. Ask for her. She is the best customer service rep."
We responded:
"Thank you for the kind words, Maria. We are so glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Mahiri Moody

Mahiri Moody

March 14, 2025

5  out of  5
rating by Mahiri Moody
"A Step up! Just walking through the doors you can feel the professionalism and after meeting the owner, I know why! Great team and a pleasure to work with."
We responded:
"Mahiri, Thank you so much for the glowing recommendation. We loved assisting you with your insurance needs and look forward to serving you in the future. Thank you for your patronage. "
Profile photo of Bethany Augenstin

Bethany Augenstin

March 12, 2025

5  out of  5
rating by Bethany Augenstin
"I can’t recommend Micah enough! From start to finish, she made the process of getting life insurance incredibly smooth and stress-free. She took the time to understand my needs, answered all my questions with patience and clarity, and found me a fantastic policy that gives me real peace of mind. Her professionalism, knowledge, and genuine care for her clients set her apart. If you’re looking for someone who truly has your best interests at heart, Micah is the person to call!"
We responded:
"Bethany, I'm so glad to hear about your wonderful experience and the excellent customer service that Micah provided. Thank you for allowing us the opportunity to help you with your auto and life insurance, we look forward to continuing to serve you!"
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Demius Frazier

March 7, 2025

5  out of  5
rating by Demius Frazier
"Very nice and understanding. Definitely broke it down to me so I could understand the quotes and rates on insurance better. I’m will definitely refer her to some of my friends and family members."
We responded:
"Demius, thank you very much for your glowing recommendation. I'm so glad we were able to help you find auto insurance with a great rate. We appreciate your business and look forward to continuing to serve you. "
Profile photo of Kevin Jones

Kevin Jones

March 7, 2025

5  out of  5
rating by Kevin Jones
"The staff was amazing and very helpful. They have been absolutely amazing and very understanding throughout my membership with State Farm Insurance."
We responded:
"Kevin, thank you very much for your glowing review. We strive to provide excellent customer service and look forward to serving you in the future. "
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C Whitaker

March 7, 2025

5  out of  5
rating by C Whitaker
"I will have to say this was the best experience I've had with any insurance company. I highly recommend Darla Pettaway."
We responded:
"I'm so pleased to hear that you had such a wonderful experience. I'm also glad we could help you with your auto insurance! Thank you so much for your business!"