State Farm® Insurance Agent Darla Pettaway
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Stillman
July 3, 2025
5
out of
5
rating by Andrew Stillman
"Very detail oriented, and keeps my premiums low, Great people to deal withThanks Jordan!"
yustina probst
July 3, 2025
5
out of
5
rating by yustina probst
"Speedy and good customer service, I also got better rates than what I had with Geico. Thank you!"
We responded:
"Yustina, Thank you so much for the 5-star review. I am so glad that we were able to help you find the right auto insurance for your needs and that you were pleased with your customer service experience. We appreciate your business. "
kaitlyn horton
June 27, 2025
5
out of
5
rating by kaitlyn horton
"Lacey helped me save over $100 a month on my insurance. She is always there for me whenever I have any questions."
Ron Callahan
June 24, 2025
5
out of
5
rating by Ron Callahan
"It has been an absolute pleasure working with Jordan at the Darla Pettaway agency. I have my commercial auto insurance with them and Jordan quickly and professionally makes sure I have everything my customers need. She goes above and beyond working with my customers directly if needed. Thank you for all your help."
We responded:
"Thank you, Ron! We're thrilled to hear about your positive experience working with Jordan. It's wonderful to know that she has been able to assist you and your customers effectively. We appreciate your kind words and look forward to continuing to support your insurance needs!"
Amy Stirdivant
June 20, 2025
5
out of
5
rating by Amy Stirdivant
"This has been the easiest experience getting my new insurance with my brand new car! Thanks to all the staff! For making this chore so easy! The reminders are great!"
We responded:
"Amy, congrats on your new car, it is beautiful! Thank you so much for your business and review. We appreciate your feedback and look forward to continuing to serve you in the future. "
Jason Dollins
June 19, 2025
5
out of
5
rating by Jason Dollins
"Jordan took great care of us, everything was smooth and easy and well communicated. And fast. Thanks!"
We responded:
"Jason, Thank you so much for your review. I'm so glad to hear Jordan took such great care of you. We appreciate your business and look forward to continuing to serve you! "
Andrea Routh
June 18, 2025
5
out of
5
rating by Andrea Routh
"Darla Pettaway’s State Farm Team has always been very responsive and helpful! They are all so knowledgeable. Today Micah helped me with changing my auto coverage so I could save a little money!"
We responded:
"Andrea, thank you so much for the wonderful review, we appreciate it and your business. We look forward to continuing to assist you with your auto insurance needs in the future. "
D. Wilson
June 12, 2025
5
out of
5
rating by D. Wilson
"Any problems they always fix it thanks Diana Lewis"
We responded:
"Diana, thank you so much for taking the time to provide us with a review! I am so glad you have been happy with your service and we look forward to continuing to serve you in the future. We appreciate your business. "
Monica kassel
June 7, 2025
5
out of
5
rating by Monica kassel
"Keely is amazing she saved my family over 300/m on auto insurance"
We responded:
"Monica, thank you so much for the review and the recommendation of Keely. We love assisting our customers with their auto insurance and appreciate your business. "
Alley Hornes
June 6, 2025
5
out of
5
rating by Alley Hornes
"Micah Augenstein was the Bestest CSR I have spoken with in a very long time. She made me feel comfortable even with my slew of questions. She kept the same friendly attitude even when I asked some of the same questions multiple of times and She was very Professional! I feel she spent an excessive amount of time with me on the phone, yet I didn't feel rushed! She should be commended!!! I can't praise her enough! She represented your Company extremely well!! Way To Go Micah!"
We responded:
"Alley, Thank you so much for your feedback and commendation of Micah. She loves assisting her customers with their auto insurance needs. We appreciate your business and look forward to continuing to serve you. "
Dilara Agca
June 5, 2025
5
out of
5
rating by Dilara Agca
"Keely was incredibly helpful and professional. She responded quickly and made the whole process easy and smooth. Thank you for the support!"
We responded:
"Dilarca, thank you so much for the five-star review and your feedback! It is greatly appreciated. I'm so glad you were pleased with your service and we look forward to continuing to assist you with your insurance needs. "
Steve Schaller
June 3, 2025
5
out of
5
rating by Steve Schaller
"Jordan at State Farm has been amazing in providing wonderful customer service. Highly recommend asking for her when contacting or considering State Farm. Jordan is quick to respond and very detailed."
We responded:
"Thank you so much for your kind words, Steve Schaller! We're thrilled to hear that Jordan provided you with excellent service. Your recommendation means a lot to us!"
Breanna Johns
May 30, 2025
5
out of
5
rating by Breanna Johns
"I had the pleasure of working with Nevaeh for my recent insurance needs, and I couldn’t be more impressed. From the very beginning, she demonstrated outstanding professionalism, deep knowledge of insurance policies, and a genuine commitment to helping me find the best coverage for my situation. She took the time to explain all my options in clear, easy-to-understand terms and was incredibly patient with all my questions. I never felt rushed or pressured—just supported and informed.I would highly recommend this company."
We responded:
"Breanna, thank you so much for the wonderful review of the service you received from Nevaeh. We appreciate your business, and we look forward to continuing to serve you in the future. "
Brett Augenstein
May 29, 2025
5
out of
5
rating by Brett Augenstein
"I recently had the opportunity to work with Micah Augenstein to secure a life insurance policy with the office of Darla Pettaway - State Farm Insurance. Her product knowledge was top notch, the process was seamless, and the service was everything I expected from a well-run agency. The entire team at this State Farm office made the experience smooth and stress-free. It's clear they take pride in their work and genuinely care about helping their clients make informed decisions."
We responded:
"Thank you, Brett! We’re thrilled to hear that you had such a positive experience with Micah and our team at the office. Your kind words about our product knowledge and seamless service mean a lot to us. We take pride in helping our customers make informed decisions, and we're glad we could provide you with a smooth and stress-free experience. Thank you for choosing us!"
Catherine Nichols
May 28, 2025
5
out of
5
rating by Catherine Nichols
"Lacey got me great deals on my insurance!! Definitely recommend her she took her time an explained to me about my policy also how I can save money with State Farm."
We responded:
"Catherine, Thank you so much for taking the time to give us a review. Lacey prides herself in providing excellent customer service and helping them finding the right products for their needs. We look forward to continuing to serve you in the future. "
buşra ceviz
May 28, 2025
5
out of
5
rating by buşra ceviz
"We can reach them quickly whenever we need. They are always very helpful and solution-oriented. Especially our customer representative, Keely 🙏"
We responded:
"Busra, thank you so much for your wonderful review. Keely loves to help her customers find the right coverage to meet their needs. We appreciate your business and look forward to serving you in the future. "
Darrell King
May 28, 2025
5
out of
5
rating by Darrell King
"Jordan is fantastic and takes care of any questions or changes immediately. She is always looking out for the customer and goes above and beyond to help."
We responded:
"Darrell, thank you so much for the five-star review. We appreciate your business and loyalty and have enjoyed assisting you. Jordan loves to assist her customers with prompt and attentive service and definitely appreciates your business. We look forward to continuing to serve you for all your insurance needs. "
y33tm4n y
May 28, 2025
5
out of
5
rating by y33tm4n y
"Keely is the best agent hands down. She is always there for everything I need at any time."
We responded:
"Thank you so much for the review! We appreciate your business, and I know Keely appreciates the glowing recommendation. We look forward to serving you in the future. "
Linda Rosol
May 28, 2025
5
out of
5
rating by Linda Rosol
"Very polite n informative"
We responded:
"Linda, thank you so much for the five-star review! We appreciate your business and are so glad we were able to help you find the right coverage for your needs. We look forward to continuing to serve you in the future. "
Danielle Warren
May 23, 2025
5
out of
5
rating by Danielle Warren
"My agent, Jordan, did amazing with helping me! Fast, efficient, and very sweet! She kept her word and checked on me <3"
We responded:
"Danielle, Thank you so much for the wonderful review! Jordan loves assisting her customers and prides herself on providing a wonderful experience. We appreciate your business, and we look forward to serving you for all your insurance needs in the future. "
K Schrum
May 22, 2025
5
out of
5
rating by K Schrum
"Keely helped me while I was sitting at the DMV. She's quick to respond to both email and phone call. She was great!"
We responded:
"Thank you so much for the review and the kind words you shared. We appreciate your business and aim to provide our customers with excellent service. I am so glad we were able to assist you with your auto insurance and we look forward to serving you in the future. "
clete strayer
May 21, 2025
5
out of
5
rating by clete strayer
"Hello Jordan I had the wrong survey site You were great Jordan My property in Michigan has the new contract for HO6 And I have cxld old auto insurance for new State Farm bundle"
We responded:
"Clete, thank you so much for the review! I am so glad Jordan provided you with such a wonderful experiencing while assisting you with your insurance needs. We appreciate your business and look forward to continuing to serve you. "
Nikki West
May 13, 2025
5
out of
5
rating by Nikki West
"Jordan was very attentive and helped me to understand all of my options and pick the best coverage for me and my family. She is very knowledgeable and goes above and beyond to make sure all your questions are answered in a timely manner. I highly recommend her for your insurance needs."
We responded:
"Nikki, thank you so much for the review and recommendation. Jordan loves to assist our customers with finding the right auto coverage for their needs. I am so glad you were pleased with your customer service and we appreciate your business!"
Amelia Talucci
May 13, 2025
5
out of
5
rating by Amelia Talucci
"Jordan has been amazing. Quick to respond and help us with all our insurance needs."
We responded:
"Amelia, we appreciate the five-star review and your business. We look forward to continuing to serve you in the future! "
Teri Dominguez
May 13, 2025
5
out of
5
rating by Teri Dominguez
"Great service and always ready to help. Changing insurance was a hassle, until I went with my new agent. She walked me thru all the internet signing. For those who aren’t tech savvy, this is the agent and company to go to. Thanks Lacey and Darla for all the help, in addition to saving me over $300 a month."
We responded:
"Teri, I am so glad we were able to assist you with finding the right auto insurance coverage for your needs. We appreciate the recommendation and kind words. We look forward to continuing to serve you in the future and appreciate your business. "