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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike LaValliere

May 28, 2024

1  out of  5 rating by Mike LaValliere
"Simply brutal handling of my policy! Changed insurance companies the first week of April this year because State Farm increased my premiums significantly without reason. They still charged my account. I’m yet to be reimbursed as of 5/27. “Corporate” problems I was told. Don’t autopay with them."
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David Schwalm

April 24, 2024

5  out of  5 rating by David Schwalm
"Jordan Sawmiller is the best! She is knowledgeable, professional and always communicates right back to me with any questions I have. Wonderful customer service! She is a rockstar!"
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david felipe

April 12, 2024

5  out of  5 rating by david felipe
"Keely was very helpful and polite, I changed from a "low cost insurance" and I was able to get a better rate with State Farm, happy to join the family"
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February 29, 2024

5  out of  5 rating by Lissha
"Darla and her crew have been absolutely amazing and very understanding throughout my membership with State Farm Insurance. They have kept me informed of any changes that are happening to my policy and work with me when needed. I would recommend this agency to anyone looking for insurance!"
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Liz Morrell

February 22, 2024

5  out of  5 rating by Liz Morrell
"I’ve never been able to say I trust and like my insurance company. There’s always a catch or when you need someone it’s impossible to get ahold of anyone but a random person. Keely and Jordan are FANTASTIC. Not only are they almost always available to help me they also let me know when options to improve my insurance or decrease my monthly payments are available. I highly recommend using the Darla Pettaway State Farm office."
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Dan Adler

February 16, 2024

5  out of  5 rating by Dan Adler
"I reached out to Jordan on a random Facebook post to see if she could save me some money on my car insurance some time ago, and that process went incredibly smoothly, and deserves 5 stars just for that. But even after the sale, the continued customer service is extraordinary. She even found me a deal on life insurance! If you are thinking of an insurance change, give Jordan a call at Darla’s office, she will take care of you!"
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Candi Malburg

February 16, 2024

5  out of  5 rating by Candi Malburg
"Taylor is amazing!! Always able to help me and find me the best deals on all of my insurance needs."
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Quonnisha Orr

February 16, 2024

5  out of  5 rating by Quonnisha Orr
"Jordan was a great help! I was paying $508/mo. for one vehicle I switched & now I pay $108/mo. Stop procrastinating & make the change today ! The customer service was also top tier. I am all around satisfied!"
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Alyssa Johnson

February 15, 2024

5  out of  5 rating by Alyssa Johnson
"Jordan has consistently helped us save money on our multi-car policy! She has gone above and beyond both when we started and at our renewal. She has answered all of my questions promptly. She also recommended additional life insurance that we ended up adding, too. I’ll always go through her!"
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Antoine King

February 15, 2024

5  out of  5 rating by Antoine King
"Jordan sawmiller is hands down one of the best insurance agents I’ve ever had the pleasure of speaking with!! She was such a knowledgeable professional and assisted me in getting the best rates possible.. it’s always a joy speaking with someone who is dedicated to their craft and always willing to go the extra mile. Jordan is greatly appreciated."
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Billie Jenkins

February 15, 2024

5  out of  5 rating by Billie Jenkins
"Jordan was such a big help! She helped me find the best life insurance! I couldn’t be more happier with my experience!"
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Shane Sawmiller

February 15, 2024

5  out of  5 rating by Shane Sawmiller
"The office staff was outstanding, very professional and courteous. Saved me several hundred dollars on my insurance. Highly Recommend!!"
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Brittany Jenkins

February 13, 2024

5  out of  5 rating by Brittany Jenkins
"Lacey was extremely helpful when I needed to add a second vehicle and driver to my policy! She was very detailed about all of the requirements needed and with any questions I had. Also extremely fast with responses! 11/10 would recommend Lacey to anyone!"
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Sande Caplin

February 7, 2024

5  out of  5 rating by Sande Caplin
"Excellent service. Keely went out of her way to help. I highly recommend."
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Luis Colmenares

February 5, 2024

5  out of  5 rating by Luis Colmenares
"Keely was amazing and super professional and guided me through the whole process of getting my insurance policy and I personally recommend her 1000%"
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Samantha Sellers

February 1, 2024

5  out of  5 rating by Samantha Sellers
"Darla is literally the best!! She gave me options that was best for me even when it was cheaper. I felt like she listened to me, understood my needs, and was knowledgeable. She explained things to me and has been so helpful to me in such a difficult time of my life. I can not recommend her and her team enough!"
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Bonita Bragg

December 27, 2023

3  out of  5 rating by Bonita Bragg
"They called me back after about an hour.They required you to pay your whole years premium within 45 days.It is the holidays and due to my situation at this time, I couldn't pay the 800 plus dollars required to secure a policy. I found another agency with the same price and allowed me to make monthly payments via direct debit. My driving record was clean and had been with Progressive for over 5 years.No late payments and all direct debits from same bank account and good credit."
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Kathy Bretz

September 5, 2023

5  out of  5 rating by Kathy Bretz
"Yes Darla is very prompt. Good scor we."
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nicole simeone

August 31, 2023

5  out of  5 rating by nicole simeone
"Wow.. I dont know why it took me so long! Thank you Cindee Weaver for setting me up and taking care if my insurance needs! So personable and your Service is outstanding! Thank you again! (Im also now saving a few hundred bucks on my Auto)"
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Maricelda Rodriguez

August 27, 2023

5  out of  5 rating by Maricelda Rodriguez
"Saved over $200 a month on multiple car policies! Great customer service. Keely was awesome, she was fast, responsive and precise at getting me what I needed. 5+ Stars"
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Jo-Ann Hamil

August 8, 2023

5  out of  5 rating by Jo-Ann Hamil
"Darla and her staff were absolutely wonderful! They saved me $700 a year from what my present insurance company wanted. Could not ask for anything more!"
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Gary Smith

August 8, 2023

5  out of  5 rating by Gary Smith
"From the time I came to Florida, I've used this State Farm office. Whether it's in person or on the phone, they have been very responsive."
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Doudline Jules

July 10, 2023

5  out of  5 rating by Doudline Jules
"She was very helpful"
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Shokee Berry

June 22, 2023

5  out of  5 rating by Shokee Berry
"Cindee Weaver saved us over $130/mth on our AUTO insurance. We hope to switch our homeowners insurance in the future. Cindee was able to help my dad to switch his AUTO insurance and save over $100. He's on a fixed monthly budget, and these savings helped him greatly. Thank you Cindee!!"
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Eileen Overstreet

May 16, 2023

5  out of  5 rating by Eileen Overstreet
"Everything went fast and any questions or concerns were answered quickly. Thank you"