State Farm® Insurance Agent Darla Pettaway
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Stirdivant
June 20, 2025
5
out of
5
rating by Amy Stirdivant
"This has been the easiest experience getting my new insurance with my brand new car! Thanks to all the staff! For making this chore so easy! The reminders are great!"
We responded:
"Amy, congrats on your new car, it is beautiful! Thank you so much for your business and review. We appreciate your feedback and look forward to continuing to serve you in the future. "
Jason Dollins
June 19, 2025
5
out of
5
rating by Jason Dollins
"Jordan took great care of us, everything was smooth and easy and well communicated. And fast. Thanks!"
We responded:
"Jason, Thank you so much for your review. I'm so glad to hear Jordan took such great care of you. We appreciate your business and look forward to continuing to serve you! "
Andrea Routh
June 18, 2025
5
out of
5
rating by Andrea Routh
"Darla Pettaway’s State Farm Team has always been very responsive and helpful! They are all so knowledgeable. Today Micah helped me with changing my auto coverage so I could save a little money!"
We responded:
"Andrea, thank you so much for the wonderful review, we appreciate it and your business. We look forward to continuing to assist you with your auto insurance needs in the future. "
D. Wilson
June 12, 2025
5
out of
5
rating by D. Wilson
"Any problems they always fix it thanks Diana Lewis"
We responded:
"Diana, thank you so much for taking the time to provide us with a review! I am so glad you have been happy with your service and we look forward to continuing to serve you in the future. We appreciate your business. "
Monica kassel
June 7, 2025
5
out of
5
rating by Monica kassel
"Keely is amazing she saved my family over 300/m on auto insurance"
We responded:
"Monica, thank you so much for the review and the recommendation of Keely. We love assisting our customers with their auto insurance and appreciate your business. "
Alley Hornes
June 6, 2025
5
out of
5
rating by Alley Hornes
"Micah Augenstein was the Bestest CSR I have spoken with in a very long time. She made me feel comfortable even with my slew of questions. She kept the same friendly attitude even when I asked some of the same questions multiple of times and She was very Professional! I feel she spent an excessive amount of time with me on the phone, yet I didn't feel rushed! She should be commended!!! I can't praise her enough! She represented your Company extremely well!! Way To Go Micah!"
We responded:
"Alley, Thank you so much for your feedback and commendation of Micah. She loves assisting her customers with their auto insurance needs. We appreciate your business and look forward to continuing to serve you. "
Dilara Agca
June 5, 2025
5
out of
5
rating by Dilara Agca
"Keely was incredibly helpful and professional. She responded quickly and made the whole process easy and smooth. Thank you for the support!"
We responded:
"Dilarca, thank you so much for the five-star review and your feedback! It is greatly appreciated. I'm so glad you were pleased with your service and we look forward to continuing to assist you with your insurance needs. "
Steve Schaller
June 3, 2025
5
out of
5
rating by Steve Schaller
"Jordan at State Farm has been amazing in providing wonderful customer service. Highly recommend asking for her when contacting or considering State Farm. Jordan is quick to respond and very detailed."
We responded:
"Thank you so much for your kind words, Steve Schaller! We're thrilled to hear that Jordan provided you with excellent service. Your recommendation means a lot to us!"
Breanna Johns
May 30, 2025
5
out of
5
rating by Breanna Johns
"I had the pleasure of working with Nevaeh for my recent insurance needs, and I couldn’t be more impressed. From the very beginning, she demonstrated outstanding professionalism, deep knowledge of insurance policies, and a genuine commitment to helping me find the best coverage for my situation. She took the time to explain all my options in clear, easy-to-understand terms and was incredibly patient with all my questions. I never felt rushed or pressured—just supported and informed.I would highly recommend this company."
We responded:
"Breanna, thank you so much for the wonderful review of the service you received from Nevaeh. We appreciate your business, and we look forward to continuing to serve you in the future. "
Brett Augenstein
May 29, 2025
5
out of
5
rating by Brett Augenstein
"I recently had the opportunity to work with Micah Augenstein to secure a life insurance policy with the office of Darla Pettaway - State Farm Insurance. Her product knowledge was top notch, the process was seamless, and the service was everything I expected from a well-run agency. The entire team at this State Farm office made the experience smooth and stress-free. It's clear they take pride in their work and genuinely care about helping their clients make informed decisions."
We responded:
"Thank you, Brett! We’re thrilled to hear that you had such a positive experience with Micah and our team at the office. Your kind words about our product knowledge and seamless service mean a lot to us. We take pride in helping our customers make informed decisions, and we're glad we could provide you with a smooth and stress-free experience. Thank you for choosing us!"
Catherine Nichols
May 28, 2025
5
out of
5
rating by Catherine Nichols
"Lacey got me great deals on my insurance!! Definitely recommend her she took her time an explained to me about my policy also how I can save money with State Farm."
We responded:
"Catherine, Thank you so much for taking the time to give us a review. Lacey prides herself in providing excellent customer service and helping them finding the right products for their needs. We look forward to continuing to serve you in the future. "
buşra ceviz
May 28, 2025
5
out of
5
rating by buşra ceviz
"We can reach them quickly whenever we need. They are always very helpful and solution-oriented. Especially our customer representative, Keely 🙏"
We responded:
"Busra, thank you so much for your wonderful review. Keely loves to help her customers find the right coverage to meet their needs. We appreciate your business and look forward to serving you in the future. "
Darrell King
May 28, 2025
5
out of
5
rating by Darrell King
"Jordan is fantastic and takes care of any questions or changes immediately. She is always looking out for the customer and goes above and beyond to help."
We responded:
"Darrell, thank you so much for the five-star review. We appreciate your business and loyalty and have enjoyed assisting you. Jordan loves to assist her customers with prompt and attentive service and definitely appreciates your business. We look forward to continuing to serve you for all your insurance needs. "
y33tm4n y
May 28, 2025
5
out of
5
rating by y33tm4n y
"Keely is the best agent hands down. She is always there for everything I need at any time."
We responded:
"Thank you so much for the review! We appreciate your business, and I know Keely appreciates the glowing recommendation. We look forward to serving you in the future. "
Linda Rosol
May 28, 2025
5
out of
5
rating by Linda Rosol
"Very polite n informative"
We responded:
"Linda, thank you so much for the five-star review! We appreciate your business and are so glad we were able to help you find the right coverage for your needs. We look forward to continuing to serve you in the future. "
Danielle Warren
May 23, 2025
5
out of
5
rating by Danielle Warren
"My agent, Jordan, did amazing with helping me! Fast, efficient, and very sweet! She kept her word and checked on me <3"
We responded:
"Danielle, Thank you so much for the wonderful review! Jordan loves assisting her customers and prides herself on providing a wonderful experience. We appreciate your business, and we look forward to serving you for all your insurance needs in the future. "
K Schrum
May 22, 2025
5
out of
5
rating by K Schrum
"Keely helped me while I was sitting at the DMV. She's quick to respond to both email and phone call. She was great!"
We responded:
"Thank you so much for the review and the kind words you shared. We appreciate your business and aim to provide our customers with excellent service. I am so glad we were able to assist you with your auto insurance and we look forward to serving you in the future. "
clete strayer
May 21, 2025
5
out of
5
rating by clete strayer
"Hello Jordan I had the wrong survey site You were great Jordan My property in Michigan has the new contract for HO6 And I have cxld old auto insurance for new State Farm bundle"
We responded:
"Clete, thank you so much for the review! I am so glad Jordan provided you with such a wonderful experiencing while assisting you with your insurance needs. We appreciate your business and look forward to continuing to serve you. "
Nikki West
May 13, 2025
5
out of
5
rating by Nikki West
"Jordan was very attentive and helped me to understand all of my options and pick the best coverage for me and my family. She is very knowledgeable and goes above and beyond to make sure all your questions are answered in a timely manner. I highly recommend her for your insurance needs."
We responded:
"Nikki, thank you so much for the review and recommendation. Jordan loves to assist our customers with finding the right auto coverage for their needs. I am so glad you were pleased with your customer service and we appreciate your business!"
Amelia Talucci
May 13, 2025
5
out of
5
rating by Amelia Talucci
"Jordan has been amazing. Quick to respond and help us with all our insurance needs."
We responded:
"Amelia, we appreciate the five-star review and your business. We look forward to continuing to serve you in the future! "
Teri Dominguez
May 13, 2025
5
out of
5
rating by Teri Dominguez
"Great service and always ready to help. Changing insurance was a hassle, until I went with my new agent. She walked me thru all the internet signing. For those who aren’t tech savvy, this is the agent and company to go to. Thanks Lacey and Darla for all the help, in addition to saving me over $300 a month."
We responded:
"Teri, I am so glad we were able to assist you with finding the right auto insurance coverage for your needs. We appreciate the recommendation and kind words. We look forward to continuing to serve you in the future and appreciate your business. "
Scott Von Borstel
May 13, 2025
5
out of
5
rating by Scott Von Borstel
"I spoke with Keely today due to my current GL policy with OIG insurance increasing and she was able to get me the same policy for half the price with State Farm and was very knowledgeable in the matter! Like always thanks for all your help there at Darla Pettaway State Farm!!👍"
We responded:
"Scott, As always, it's our pleasure! Thank you for the recommendation and kind words. We appreciate your business and love assisting you with all of your insurance needs! "
Cheryl Jewell
May 13, 2025
5
out of
5
rating by Cheryl Jewell
"Jordan was very kind and upfront about everything we did on the phone. She covered everything and made it one of my most excellent services I have had with insurance companies. It went so smoothe and quickly. She is awesome"
We responded:
"Cheryl, We appreciate the opportunity to serve you! Jordan loves assisting her customers and prides herself in providing excellent customer service. We look forward to serving you in the future. "
Sierra Puckelwartz
May 8, 2025
5
out of
5
rating by Sierra Puckelwartz
"Omg where do I start! So I was with a different car insurance company for many many years and I stumbled on a facebook post from a family member giving statefarm a huge shout out. I reached out and asked for more information because I was paying outrageous amount with my other insurance company but also didn’t know any different because that’s all Iv ever had but I reached out on a limb gave Kaylee all of my information and wow did she amazing me! Not only did the monthly amount drop drastically but the support from statefarm alone was enough for me to switch over to them!!! I seriously love the communication and the support from their employees! Kaylee is who I bug all the time and she is there for every call, text, email I ever have she is seriously the sweetest!! If you’re thinking about switching to statefarm DO IT!!! You won’t regret it!!"
We responded:
"Sierra, thank you so much for the wonderful review! I am so happy that Keely was able to assist you in finding the right auto insurance for your needs! We pride ourselves in providing excellent customer service and we appreciate your business. "
Ashley Lyerla
May 5, 2025
5
out of
5
rating by Ashley Lyerla
"Lacey has been absolutely wonderful. I’ve always had to pay $350.00 or more for car insurance and my rate is now $145!!!!! She has always responded quickly and has made my car insurance easy and affordable"
We responded:
"Ashley, thank you so much for your feedback and review. Lacey loves to assist her customers in finding the right auto coverage for their needs. Thank you for trusting us with your business and we look forward to serving you in the future. "