State Farm® Insurance Agent Darla Pettaway
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joan Welch
July 25, 2025
5
out of
5
rating by Joan Welch
"Neveah was very helpful and pleasant."
Danielle Zea Sparrow
July 25, 2025
5
out of
5
rating by Danielle Zea Sparrow
"Lacey is amazing! I have a life insurance policy through her and she was very helpful with explaining it and breaking down all the benefits I receive with the policy! Such a big help and very friendly!!!!"
We responded:
"Danielle, Thank you so much for your feedback regarding your experience with Lacey. I am so glad you were happy with your service, and she was able to help you find the right insurance coverage for your needs. We appreciate your business and look forward to serving you in the future. "
Saige
July 24, 2025
5
out of
5
rating by Saige
"Micah was so patient with me, explaining the different plans. She really took the time to answer all my questions. Definitely recommend!"
We responded:
"Saige, thank you so much for the five-star review! I am so glad Micah assisted you with your insurance needs and provided a wonderful customer service experience. We look forward to serving you in the future. "
Lance Batch
July 24, 2025
5
out of
5
rating by Lance Batch
"Keely and the State Farm team did a great job getting me a marine insurance policy that met all my needs. Communication was clear, they responded promptly to all my questions, and in the end gave me a great rate. I wouldn't hesitate to recommend their services to others"
We responded:
"Lance, Thank you so much for the wonderful review, we appreciate your feedback. Keely loves assisting her customers in finding the right coverage for their needs. We appreciate your business and look forward to serving you in the future. "
Amy Slater
July 18, 2025
5
out of
5
rating by Amy Slater
"The App is fantastic and if the app doesn’t work I can easily text my agents office. As always a pleasure chatting with Nevaeh. Nevaeh makes its fast and easy when something is needed to get done . Thank you for your wonderful fast service"
We responded:
"Amy, Thank you so much for the review, we appreciate your business. I am so glad the app was easy to use and we are always happy to assist with anything you may need or have questions about outside of our self-service tools. We look forward to assisting you with your auto insurance in the future and thank you for choosing our agency to serve you. "
Gina Priapi
July 17, 2025
5
out of
5
rating by Gina Priapi
"Lacey @ Darla Pettaway State Farm in Sarasota is the expert to call for all your insurance needs! Lacey provides top notch customer service with quick response times and money saving suggestions. Highly recommend the Darla Pettaway State Farm office - be sure to ask for Lacey and her team!"
We responded:
"Gina, thank you so much for the wonderful review! Lacey loves assisting her customers and I'm so glad you were pleased with your customer service experience. We appreciate your business and thank you for allowing us to assist you with all your insurance needs. "
tina terry
July 16, 2025
5
out of
5
rating by tina terry
"Great with communication and helping when in need!! Thank you so much!!"
We responded:
"Tina, thank you so much for the review! I am so glad you were pleased with your service; we appreciate your business and look forward to assisting you in the future! "
Heather Whidden
July 16, 2025
5
out of
5
rating by Heather Whidden
"I cannot recommend Keely Taylor-Zastrow at State Farm highly enough! She has been handling my auto and homeowners policies, as well as my parents' and brother's insurance needs. Keely is absolutely phenomenal—her attention to detail and dedication to her clients really set her apart. She is always available to answer questions and provide guidance, making the insurance process stress-free and straightforward. It's clear that she genuinely cares about her clients' well-being. Thank you, Keely, for your exceptional service."
We responded:
"Heather, thank you so much for the glowing recommendation of the service you received from Keely. I am so glad she has been able to assist with your auto and homeowner's insurance needs and has made it such a great experience! We appreciate your business!"
David Papenhagen
July 14, 2025
5
out of
5
rating by David Papenhagen
"The staff is extremely helpful and pleasant! They helped me change my residency and etc.! THANKS 👍"
We responded:
"David, thank you so much for your five-star review. We appreciate your business and are so happy that you've chosen our agency to assist with your insurance needs. "
Kaleb Rae
July 11, 2025
5
out of
5
rating by Kaleb Rae
"I spoke with a lovely lady named Nevaeh who was more than happy to assist and answer any questions that I had. I highly recommend and encourage taking your business here!"
We responded:
"Kaleb, Thank you so much for the five-star review! I'm so glad you enjoyed your customer service experience with Nevaeh, and we look forward to assisting you with your insurance needs in the future! "
breanna johns
July 11, 2025
5
out of
5
rating by breanna johns
"Nevaeh was a huge help"
We responded:
"Breanna, thank you so much for the review and for your business! We appreciate you and look forward to continuing to serve you. "
Sandy Page
July 11, 2025
5
out of
5
rating by Sandy Page
"Lacey is such a great Customer Service Representative. She has helped me through a lot and keeps me up to date on information I need to be aware of!!! Thank you Lacey!!! You are fabulous:)"
We responded:
"Sandy, thank you so much for the wonderful review and recommendation of Lacey! I am so glad you are pleased with your customer service experience. We appreciate the opportunity to assist you with your insurance needs!"
Connie Lyssy
July 11, 2025
5
out of
5
rating by Connie Lyssy
"Great experience!"
We responded:
"Connie, Thank you so much for the five-star review. I'm so glad you had a wonderful experience, and we appreciate your business. Thank you for choosing us to assist with your insurance needs. "
Patty Nazarre
July 10, 2025
5
out of
5
rating by Patty Nazarre
"Jordan made insurance easy for the 1st time in my 40 year driving career. Highly recommend her . Also, saved probably 35% switching from the General"
We responded:
"Patty, thank you so much for the wonderful review and the commendation for Jordan. She prides herself in providing wonderful customer service and I'm so glad you were satisfied with your experience. We appreciate your business and look forward to continuing to serve you and provide for your insurance needs. "
Montana Smith
July 10, 2025
5
out of
5
rating by Montana Smith
"Micah is such a pleasure!!! She is so helpful & her customer service is 10/10 out of this world !!!!"
We responded:
"Thank you so much, Montana! We're thrilled to hear that you had such a wonderful experience with Micah. Her dedication to providing top-notch customer service truly shines through. We appreciate your kind words and support!"
Mendy Sanchez
July 9, 2025
5
out of
5
rating by Mendy Sanchez
"Keely is the most nicest, sweetest, down to earth agent i have had in my many years of being insured. There was a error in my policy once it was noticed they fixed it right away and went over and beyond to make everything right. Thank you so much"
We responded:
"Mendy, thank you so much for the wonderful words about your experience with Keely. She prides herself in customer service and I'm so glad you were pleased with your experience. We appreciate your business and look forward to servicing your insurance in the future. "
Dorothy Fletchall
July 9, 2025
5
out of
5
rating by Dorothy Fletchall
"My experience with State Farm was great, was easy to get things done. Payment was easy"
We responded:
"Dorothy, thank you so much for the wonderful review. We appreciate your business and the opportunity to serve you. We look forward to continuing to provide you with a great customer experience in the future. "
alyssa
July 7, 2025
5
out of
5
rating by alyssa
"I couldn’t be more pleased with the service I received from my insurance agent. From the very beginning, Keely is very knowledgeable, responsive, and genuinely interested in helping me find the best coverage for my needs. Keely took the time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. I would highly recommend them to anyone looking for honest, reliable insurance support."
We responded:
"Thank you so much for your kind words, Alyssa! We're thrilled to hear that Keely provided you with knowledgeable and responsive service. Your recommendation means a lot to us, and we're here to help whenever you need assistance in the future!"
Andrew Stillman
July 3, 2025
5
out of
5
rating by Andrew Stillman
"Very detail oriented, and keeps my premiums low, Great people to deal withThanks Jordan!"
We responded:
"Andrew, thank you so much for the wonderful review! I'm so glad Jordan provided such wonderful service, and we appreciate your business. "
yustina probst
July 3, 2025
5
out of
5
rating by yustina probst
"Speedy and good customer service, I also got better rates than what I had with Geico. Thank you!"
We responded:
"Yustina, Thank you so much for the 5-star review. I am so glad that we were able to help you find the right auto insurance for your needs and that you were pleased with your customer service experience. We appreciate your business. "
kaitlyn horton
June 27, 2025
5
out of
5
rating by kaitlyn horton
"Lacey helped me save over $100 a month on my insurance. She is always there for me whenever I have any questions."
We responded:
"Thank you so much, Kaitlyn! We're thrilled to hear that Lacey was able to help you save on your insurance and that she's always there for you. Your satisfaction means a lot to us!"
Ron Callahan
June 24, 2025
5
out of
5
rating by Ron Callahan
"It has been an absolute pleasure working with Jordan at the Darla Pettaway agency. I have my commercial auto insurance with them and Jordan quickly and professionally makes sure I have everything my customers need. She goes above and beyond working with my customers directly if needed. Thank you for all your help."
We responded:
"Thank you, Ron! We're thrilled to hear about your positive experience working with Jordan. It's wonderful to know that she has been able to assist you and your customers effectively. We appreciate your kind words and look forward to continuing to support your insurance needs!"
Amy Stirdivant
June 20, 2025
5
out of
5
rating by Amy Stirdivant
"This has been the easiest experience getting my new insurance with my brand new car! Thanks to all the staff! For making this chore so easy! The reminders are great!"
We responded:
"Amy, congrats on your new car, it is beautiful! Thank you so much for your business and review. We appreciate your feedback and look forward to continuing to serve you in the future. "
Jason Dollins
June 19, 2025
5
out of
5
rating by Jason Dollins
"Jordan took great care of us, everything was smooth and easy and well communicated. And fast. Thanks!"
We responded:
"Jason, Thank you so much for your review. I'm so glad to hear Jordan took such great care of you. We appreciate your business and look forward to continuing to serve you! "
Andrea Routh
June 18, 2025
5
out of
5
rating by Andrea Routh
"Darla Pettaway’s State Farm Team has always been very responsive and helpful! They are all so knowledgeable. Today Micah helped me with changing my auto coverage so I could save a little money!"
We responded:
"Andrea, thank you so much for the wonderful review, we appreciate it and your business. We look forward to continuing to assist you with your auto insurance needs in the future. "