State Farm® Insurance Agent Darla Pettaway
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catherine Nichols
May 28, 2025
5
out of
5
rating by Catherine Nichols
"Lacey got me great deals on my insurance!! Definitely recommend her she took her time an explained to me about my policy also how I can save money with State Farm."
We responded:
"Catherine, Thank you so much for taking the time to give us a review. Lacey prides herself in providing excellent customer service and helping them finding the right products for their needs. We look forward to continuing to serve you in the future. "
buşra ceviz
May 28, 2025
5
out of
5
rating by buşra ceviz
"We can reach them quickly whenever we need. They are always very helpful and solution-oriented. Especially our customer representative, Keely 🙏"
We responded:
"Busra, thank you so much for your wonderful review. Keely loves to help her customers find the right coverage to meet their needs. We appreciate your business and look forward to serving you in the future. "
Darrell King
May 28, 2025
5
out of
5
rating by Darrell King
"Jordan is fantastic and takes care of any questions or changes immediately. She is always looking out for the customer and goes above and beyond to help."
We responded:
"Darrell, thank you so much for the five-star review. We appreciate your business and loyalty and have enjoyed assisting you. Jordan loves to assist her customers with prompt and attentive service and definitely appreciates your business. We look forward to continuing to serve you for all your insurance needs. "
y33tm4n y
May 28, 2025
5
out of
5
rating by y33tm4n y
"Keely is the best agent hands down. She is always there for everything I need at any time."
We responded:
"Thank you so much for the review! We appreciate your business, and I know Keely appreciates the glowing recommendation. We look forward to serving you in the future. "
Linda Rosol
May 28, 2025
5
out of
5
rating by Linda Rosol
"Very polite n informative"
We responded:
"Linda, thank you so much for the five-star review! We appreciate your business and are so glad we were able to help you find the right coverage for your needs. We look forward to continuing to serve you in the future. "
Danielle Warren
May 23, 2025
5
out of
5
rating by Danielle Warren
"My agent, Jordan, did amazing with helping me! Fast, efficient, and very sweet! She kept her word and checked on me <3"
We responded:
"Danielle, Thank you so much for the wonderful review! Jordan loves assisting her customers and prides herself on providing a wonderful experience. We appreciate your business, and we look forward to serving you for all your insurance needs in the future. "
K Schrum
May 22, 2025
5
out of
5
rating by K Schrum
"Keely helped me while I was sitting at the DMV. She's quick to respond to both email and phone call. She was great!"
We responded:
"Thank you so much for the review and the kind words you shared. We appreciate your business and aim to provide our customers with excellent service. I am so glad we were able to assist you with your auto insurance and we look forward to serving you in the future. "
clete strayer
May 21, 2025
5
out of
5
rating by clete strayer
"Hello Jordan I had the wrong survey site You were great Jordan My property in Michigan has the new contract for HO6 And I have cxld old auto insurance for new State Farm bundle"
We responded:
"Clete, thank you so much for the review! I am so glad Jordan provided you with such a wonderful experiencing while assisting you with your insurance needs. We appreciate your business and look forward to continuing to serve you. "
Nikki West
May 13, 2025
5
out of
5
rating by Nikki West
"Jordan was very attentive and helped me to understand all of my options and pick the best coverage for me and my family. She is very knowledgeable and goes above and beyond to make sure all your questions are answered in a timely manner. I highly recommend her for your insurance needs."
We responded:
"Nikki, thank you so much for the review and recommendation. Jordan loves to assist our customers with finding the right auto coverage for their needs. I am so glad you were pleased with your customer service and we appreciate your business!"
Amelia Talucci
May 13, 2025
5
out of
5
rating by Amelia Talucci
"Jordan has been amazing. Quick to respond and help us with all our insurance needs."
We responded:
"Amelia, we appreciate the five-star review and your business. We look forward to continuing to serve you in the future! "
Teri Dominguez
May 13, 2025
5
out of
5
rating by Teri Dominguez
"Great service and always ready to help. Changing insurance was a hassle, until I went with my new agent. She walked me thru all the internet signing. For those who aren’t tech savvy, this is the agent and company to go to. Thanks Lacey and Darla for all the help, in addition to saving me over $300 a month."
We responded:
"Teri, I am so glad we were able to assist you with finding the right auto insurance coverage for your needs. We appreciate the recommendation and kind words. We look forward to continuing to serve you in the future and appreciate your business. "
Scott Von Borstel
May 13, 2025
5
out of
5
rating by Scott Von Borstel
"I spoke with Keely today due to my current GL policy with OIG insurance increasing and she was able to get me the same policy for half the price with State Farm and was very knowledgeable in the matter! Like always thanks for all your help there at Darla Pettaway State Farm!!👍"
We responded:
"Scott, As always, it's our pleasure! Thank you for the recommendation and kind words. We appreciate your business and love assisting you with all of your insurance needs! "
Cheryl Jewell
May 13, 2025
5
out of
5
rating by Cheryl Jewell
"Jordan was very kind and upfront about everything we did on the phone. She covered everything and made it one of my most excellent services I have had with insurance companies. It went so smoothe and quickly. She is awesome"
We responded:
"Cheryl, We appreciate the opportunity to serve you! Jordan loves assisting her customers and prides herself in providing excellent customer service. We look forward to serving you in the future. "
Sierra Puckelwartz
May 8, 2025
5
out of
5
rating by Sierra Puckelwartz
"Omg where do I start! So I was with a different car insurance company for many many years and I stumbled on a facebook post from a family member giving statefarm a huge shout out. I reached out and asked for more information because I was paying outrageous amount with my other insurance company but also didn’t know any different because that’s all Iv ever had but I reached out on a limb gave Kaylee all of my information and wow did she amazing me! Not only did the monthly amount drop drastically but the support from statefarm alone was enough for me to switch over to them!!! I seriously love the communication and the support from their employees! Kaylee is who I bug all the time and she is there for every call, text, email I ever have she is seriously the sweetest!! If you’re thinking about switching to statefarm DO IT!!! You won’t regret it!!"
We responded:
"Sierra, thank you so much for the wonderful review! I am so happy that Keely was able to assist you in finding the right auto insurance for your needs! We pride ourselves in providing excellent customer service and we appreciate your business. "
Ashley Lyerla
May 5, 2025
5
out of
5
rating by Ashley Lyerla
"Lacey has been absolutely wonderful. I’ve always had to pay $350.00 or more for car insurance and my rate is now $145!!!!! She has always responded quickly and has made my car insurance easy and affordable"
We responded:
"Ashley, thank you so much for your feedback and review. Lacey loves to assist her customers in finding the right auto coverage for their needs. Thank you for trusting us with your business and we look forward to serving you in the future. "
Tracy Dzugan
May 1, 2025
5
out of
5
rating by Tracy Dzugan
"Darla gave me the best rate of all the agencies combined. She was able to cut my current auto rate in "half!" Highly recommend Darla."
We responded:
"Tracy, Thank you so much for the wonderful review. It was such a pleasure to help you find the right auto insurance for your needs. We appreciate your business and look forward to serving you in the future. "
kaelyn johns
April 30, 2025
5
out of
5
rating by kaelyn johns
"I spoke to a member of the staff, i believe her name was Nevaeh, super wonderful and bubbly personality, answered all questions completely and explained everything with great detail!"
We responded:
"Kaelyn, thank you so much for your review. Nevaeh appreciates your kind words and is so glad you were pleased with your customer service. We look forward to continuing to serve you and thank you for your business. "
Tina Nalbach
April 24, 2025
5
out of
5
rating by Tina Nalbach
"Was able to contact Jordan at State Farm and get the insurance we needed very quickly. Had been with another company for many years and this was much easier setting up new policy than making changes on existing."
We responded:
"Tina, Thank you so much for your complimentary review and kind words about your experience with Jordan. She loves assisting her customers and helping them find the right insurance coverage for their needs. We appreciate your business and look forward to serving you in the future. "
Diego Guerra
April 24, 2025
5
out of
5
rating by Diego Guerra
"Have no complaints or whatsoever. When negotiating with them, I’ve always found the best solution for me in minutes.Good job Darla team!"
We responded:
"Diego, Thank you so much for the review! I am so happy to hear that you have been pleased with your service and we have been able to help you find the right insurance products for your needs! We look forward to continuing to serve you. "
Gary Smith
April 23, 2025
5
out of
5
rating by Gary Smith
"From the time I came to Florida, I've used this State Farm office. Whether it's in person or on the phone, they have been very responsive."
We responded:
"Gary, thank you so much for the review and the kind words. We are so grateful for the opportunity to assist with your auto and renter's insurance and look forward to continuing to serve you! "
Rachel Brobeck
April 23, 2025
5
out of
5
rating by Rachel Brobeck
"Darla and her team are always so friendly and helpful. Easy to contact and quick responses. The customer service here is unmatched!"
We responded:
"Rachel, thank you for the review and the kind words, we appreciate it so much. We love assisting our customers with their insurance needs and pride ourselves in customer service. We look forward to continuing to help you in the future. "
Royal COD
April 23, 2025
5
out of
5
rating by Royal COD
"Very helpful and easy going with tough situations. A massive upgrade from other companies, wish I would’ve switched sooner"
We responded:
"Thank you for the review and recommendation, we appreciate it. We are so glad you are happy with your customer service, and we look forward to continuing to assist with your insurance needs in the future. "
Vladislav Levitsky
April 23, 2025
5
out of
5
rating by Vladislav Levitsky
"I had a fantastic experience working with Jordan at the Darla Pettaway Agency for both my auto and home insurance needs. From the beginning, Jordan was professional, knowledgeable, and incredibly helpful. She took the time to understand my situation, explain my options clearly, and made sure I got the best coverage at a great rate. Jordan was always quick to respond to any questions and made the entire process smooth and stress-free. It’s rare to find someone down in FL who is not only efficient but also genuinely cares about their clients. Highly recommend Jordan if you're looking for an insurance agent who goes above and beyond!"
We responded:
"Vladislav, thank you so much for your review and your kind words regarding your experience working with Jordan. I am so glad she was able to assist you with your home and auto insurance needs. We appreciate your business and look forward to continuing to serve you in the future. "
Steve Neumann
April 23, 2025
5
out of
5
rating by Steve Neumann
"Jordan, is very professional and very fast to meet any of my insurance needs ...I would highly recommend to all my friends and family."
We responded:
"Steve, Jordan will appreciate the kind words and recommendation. We appreciate you choosing our agency to service your insurance needs and look forward to continuing to serve you. "
Shambrea Scott
April 23, 2025
5
out of
5
rating by Shambrea Scott
"Choosing an insurance company is never easy, but Jordan has truly made the process stress-free and reassuring. No matter how many cars I’ve added or removed, she’s always been incredibly understanding and helpful. Her support extends across all my policies, including life insurance. Thank you, Jordan, for your hard work and dedication to your customers—it means a lot."
We responded:
"Shambrea, I am so glad to hear what a wonderful experience you have had working with Jordan. She loves helping people find the right insurance for their needs. We appreciate the opportunity to serve your auto and life insurance policies and look forward to continuing to serve you. "